FAQs

Frequently Asked Questions
What is Banking Transformation Summit?
 
Join 50 industry leading speakers and discuss the internal and external factors disrupting the banking sector.
 
No matter where you are on your transformation journey, Banking Transformation Summit provides inspiration and confidence for your next steps.
 
Deep-dive into topics and answer your pressing industry questions with keynote talks, fireside chats, roundtables and themed panel sessions.
 
Make lasting connections with like-minded leaders! Network and learn alongside colleagues and peers from the banking industry, all delivered in a safe, relaxed atmosphere.
When and Where?
 

Takes place in-person at the Suntec Singapore on the 15th October 2025.

For more information click here.

What’s included with my ticket?
 
All tickets include the following:
 
  • Access to all Banking theatres & conference tracks
  • Access to roundtable programme
  • Access to the exhibition floor
  • Refreshments served throughout
  • Buffet lunch
  • Invite to the networking drinks reception
  • Inclusion in the networking app

 

What time does the event open?
 
Registration opens at 08:30 AM.
 
It’s a good idea to arrive with plenty of time, to get through registration, enjoy a coffee in the lounge and find a good seat for the opening talks.
 
Refreshments and lunch
 
Complimentary refreshments will be available during the conference breaks, and served in the lounge areas.

A buffet lunch will be served during the lunch break.

Dietary requirements will be catered for with a request form sent out in the weeks prior to the show.
 
Networking drinks
 

A networking drinks reception will be held immediately after the conference. All attendees will be invited to join this and continue the day’s discussions in a less formal atmosphere.

Drinks will be served from 4:30 PM.

 
I’ve registered. How do I get my ticket?
 
Once you have received your email confirmation of attendance you are officially registered. You will receive a ticket and a calendar invitation as well. If you have any problems, please email markj@moneynext.tv
 
Your badge will be available to collect from the relevant registration desk on the day.
 
You may be asked to show your ticket confirmation to a member of the team so please have this ready.
 
All ticket confirmations will be resent on the 3rd October.
 
You will then collect your badge and a lanyard and make your way inside.
 
How do I receive confirmation of my registration?
 
Upon completing registration, you will receive an email confirmation.
 
If you do not receive an email confirmation, please email us at markj@moneynext.tv.
 
Please note – if you are “Apply to Attend” your confirmation may take up to 48 hours to approve.
 
I have a problem registering?
 
Not a problem! Please email markj@moneynext.tv. Our customer service team will be happy to help.
 
Are there any hotels with special rates for attendees?
 
We will be making this available shortly.

If you require the information sooner, please contact markj@moneynext.tv.
 
Is there a code of conduct for Banking Transformation Summit?
 
We want Banking Transformation Summit to be a respectful and safe environment where participants can be their authentic selves, so we expect all participants to treat each other with tolerance and civility.
 
Healthy debate is encouraged. Being disrespectful isn’t.
 
Banking Transformation Summit will not allow harassment or any mistreatment of others at the conference on the basis of race, ethnicity, nationality, colour, religious affiliation, age, physical appearance, diseases or disability, sexual orientation, sex, gender, gender identity, or expression.
 
If an attendee engages in harassing behaviour, the organisers may take any action that they deem appropriate, including warning the offender or expulsion from the event.
 
If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a member of the organiser team.
What’s the refund policy on my purchased ticket?
 
30 days or more out from the summit, your refund is free of charge. Inside 30 days then tickets can be transferred to colleagues or peers at no cost.
Do I need to pre-book to attend some sessions?
 
You do not need to pre-book to attend any of the conference sessions. Please note theatres will be filled on a first come first served basis. So we recommend you arrive in plenty of time to attend your favourite sessions.
Can I register on the day?
 
Yes, you can, but we recommend you register beforehand to avoid any hold-ups when entering the summit.
 
When can I access the app?
 
The app will be available to download from 2 weeks prior to the event. You will be emailed your login details around this date. If you have any problems accessing the app please contact our customer support team who will be able to assist – markj@moneynext.tv.